If you'd like your order delivered for Christmas :
If you would like guaranteed delivery on a particular day, you will need to place your order with 'Next Day' delivery so we can dispatch your order the day before with a Next Day guaranteed service. Just let us know in the order notes (this is the box in the shopping cart that is also where you write your gift message) which day you would like delivery on. We are unable to deliver on Sundays and 25th -29th December 2025 and 1st January 2026.
If you don't need guaranteed delivery but would just like us to do our best to aim for a particular date please just let us know in the order notes (as long as this date is more than 5 working days away you can place your order with standard delivery)
Can I pre-order for a certain date?
Yes! There are two options:
1. If exact date does not have to be guaranteed - simply tell us the date you'd like us to aim for in the order notes (the box where you also write your gift message in the shopping cart). We will do our best to send it so it arrives just before or on this day. It is is more than 6 working days from date of order you can select the Standard Delivery at £3.95. (If it's less than this we would advise selecting Express Delivery at 1-3 working days)
2. If you would like an exact date - tell us the date you'd like delivery on in the order notes (the box in the shopping cart where you also add your gift message) but make sure you choose 'Next Day Delivery' at £11.95. We will then hold your order and dispatch the day before. Please note that we only dispatch orders Monday - Friday. Delivery on Public Holidays or Sundays are not possible. If you request a Monday delivery date we will send your order on Friday which means a Saturday delivery is most likely.
If you've left it too late for a gift to be sent or you'd rather the recipient pick something for themselves, we have Gift vouchers that you can email directly to them. Available from £25 - £300.
Please let us know in your order notes (that's the box in the basket that you also write your gift message in) if you would like us to add a free 'Do not open until ....' sticker on the outside of your parcel. We will of course write in the date you tell us.
When your order is dispatched you will receive an email from us with the tracking information. Please check your junk / spam if you don't see this in your inbox.